
Famously Elon Musk remarked that cars today are essentially computers on wheels. This underscores the transition from products that were once primarily mechanical, to ones that are now entirely dependant on silicon chips and software.

Every organization has a wealth of knowledge that isn’t formally documented but is deeply embedded within the minds of experienced employees. It encompasses the know-how of systems, processes, and products that are passed down informally through years of experience and interpersonal communication. This invaluable reservoir of information is often referred to as tribal knowledge.