Legal

Terms of Service

TScopilot — MagicCompany.AI B.V.

Version 1.0Effective

1. Who we are

This website is operated by MagicCompany.AI B.V., trading as TScopilot, Gedempte Raamgracht 39, 2011 WG Haarlem, The Netherlands, KvK 91269199, VAT NL865600077B01 ("we", "us", "our").

These Terms govern your use of www.tscopilot.com and its pages, including the blog, Book a Demo and PoC Assessment (the "Website"). By using the Website you agree to them. If you use the Website for an organisation, you confirm you are authorised to accept these Terms on its behalf.

The Website is intended for business users. Where you access it as a consumer, mandatory consumer rights under Dutch and EU law are unaffected by anything below.

2. The Website is informational

The Website describes our products and how to reach us. Accordingly:

  • Nothing on it is an offer. Product descriptions, feature lists, screenshots, case studies and any pricing indications are illustrative and non-binding, and do not constitute an offer capable of acceptance under Article 6:217 of the Dutch Civil Code.
  • Nothing on it is advice. Content on the Website and blog is general information, not technical, safety, medical, regulatory or legal advice.
  • We may change or remove anything at any time, and we do not guarantee the Website will be available, uninterrupted, accurate or current. It is provided as is.

3. Our software is supplied under a separate agreement

This is the most important clause here, and it takes precedence over anything else on the Website.

TScopilot software is not licensed through the Website or under these Terms. It is supplied only under a separate written agreement between us and the customer organisation — a signed quotation together with our Standard Terms and Conditions of Sale and, where applicable, a licence agreement and a Data Processing Agreement (the "Customer Agreement").

Nothing on the Website, in any presentation, demonstration or response to a PoC assessment, and nothing said by our staff, creates a contract, licence, subscription, service level or warranty. A binding agreement arises only when a written proposal or order is signed by an authorised representative of MagicCompany.AI B.V.

If these Terms conflict with a Customer Agreement, the Customer Agreement prevails. Proposals and quotations we issue are confidential, are provided solely to evaluate our proposal, and are valid for thirty (30) days unless stated otherwise.

4. Acceptable use

You may browse and print pages for your own business evaluation, and quote short extracts from our blog with attribution and a link.

You may not:

  1. use the Website unlawfully, or in breach of applicable sanctions or export controls;
  2. copy, republish, distribute, sell or otherwise exploit the Website beyond what the paragraph above permits;
  3. use crawlers, scrapers or other automated means to extract content, other than search engine crawlers observing our robots.txt;
  4. use any content of the Website to train, fine-tune or evaluate any AI or machine learning model, or for text and data mining. We expressly reserve the use of all Website content for text and data mining within the meaning of Article 4(3) of Directive (EU) 2019/790, and this reservation is additionally signalled by machine-readable means;
  5. probe, scan or test the security of the Website, or interfere with it or place unreasonable load on it;
  6. submit false contact details, unlawful content, malware, or confidential information belonging to your employer or a third party;
  7. use our name, logo or trademarks, or claim any affiliation with us, without our written consent.

We may block access where we reasonably believe these Terms have been breached.

5. Intellectual property

The Website and its content are owned by us or our licensors and protected by copyright, database rights and trademark law. "TScopilot" and "MagicCompany.AI" and our logos are our trademarks. Using the Website transfers no rights to you, and all rights not expressly granted are reserved. Third-party names and logos shown on the Website belong to their owners and are used for identification only.

If you believe content on the Website infringes your rights, email info@tscopilot.com and we will investigate.

6. Feedback

If you send us suggestions, ideas or feedback about our products or the Website, we may use it for any purpose, including product development, without obligation or payment to you. Please don't send us anything you consider confidential. This does not affect any non-disclosure agreement already in place between us.

7. AI output

Our products use artificial intelligence, including large language models. These operate on a statistical, probabilistic and non-deterministic basis and may produce results that are inaccurate, incomplete or unexpected. We do not warrant that any AI-generated output will be correct, complete, fit for a particular purpose, or compliant with any legal or regulatory requirement.

AI output supports qualified personnel; it does not replace them. You are responsible for reviewing and validating output before relying on it, and in particular before using it in connection with the operation, maintenance or safety of machinery, industrial plant or medical devices.

Any demonstration, sandbox or sample output is provided for evaluation only and does not represent results in production. Where you interact directly with an AI system provided by us, you will be told you are dealing with an AI system, in accordance with Article 50(1) of Regulation (EU) 2024/1689.

This section mirrors, and does not replace, the AI-generated output provisions of our Standard Terms and Conditions of Sale.

8. Liability

Nothing here excludes our liability for death or personal injury caused by our negligence, for fraud, for damage caused by intent or deliberate recklessness on the part of our management, or for anything else that cannot lawfully be excluded. Mandatory consumer rights are unaffected.

Subject to that, and to the fullest extent permitted by law: we exclude all warranties in relation to the Website, express or implied; we are not liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill or data; and our total liability in connection with the Website and these Terms is limited to five hundred euros (€500).

Liability for our software and services is governed exclusively by the applicable Customer Agreement. This section does not change those limits.

9. Privacy and third-party services

Our handling of personal data, and our use of cookies, are described in our Privacy Policy, which forms part of these Terms.

The Website links to third-party sites and embeds third-party services, including a meeting scheduler and forms provided by our CRM platform. These operate under their own terms and may receive your data directly. We do not control them and are not responsible for them.

10. Changes

We may amend these Terms. The current version is always on this page with its version and date. Continuing to use the Website after a change takes effect means you accept it. Changes here do not amend any Customer Agreement.

11. General

If any provision is invalid, it will be modified as little as necessary to make it enforceable, or severed, and the rest continues to apply. Not enforcing a provision is not a waiver of it. You may not assign these Terms; we may, to an affiliate or in connection with a sale of the business. We are not liable for delays caused by circumstances beyond our reasonable control. These Terms and the Privacy Policy are the entire agreement between us regarding the Website, and do not replace any Customer Agreement. These Terms are written in English, and the English version prevails over any translation.

12. Governing law

These Terms, and any non-contractual obligation arising from them or from the Website, are governed exclusively by the laws of The Netherlands. Disputes will be submitted exclusively to the Rechtbank Noord-Holland, location Haarlem, without prejudice to our right to bring proceedings where you are established, and without prejudice to any mandatory rule granting a consumer the right to their own courts. The UN Convention on Contracts for the International Sale of Goods does not apply.

MagicCompany.AI B.V. · Gedempte Raamgracht 39, 2011 WG Haarlem, The Netherlands · KvK 91269199 · VAT NL865600077B01 · info@tscopilot.com